When ordering from KeratinCure.com, you’re responsible for assuring the product can be lawfully imported to the destination country (Turkey does not accept cosmetics to be sent to individuals). The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. If the customer refuses to pay customs charges when ordering with UPS or FedEx, please be aware that the return charge to ship your unwanted order back plus the customs charge you refused to pay will be deducted from your order refund. In order for both you as our customer and us as a company to have a smooth pleasant transaction, we would strongly encourage informing yourself of your countries custom fees and regulations when receiving international packages.